Worldwide Postage | Prices and Services

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Worldwide Shipping

We offer worldwide shipping and a wide variety of services. Orders over £80 are eligible for free delivery within the United Kingdom with Royal Mail.

Orders are usually dispatched within 24 hours of being received. Our website has a minimum order value of £6.

Delivery to Countries within the EU

If you live in a country within the EU, please read this short article.

Click here for information regarding postage to countries outside of the United Kingdom.

Delivery within the United Kingdom

Most of our orders are sent as a 'Large Letter' or 'Small Parcel'. The thickness of the package for a 'Large Letter' must not exceed 2.5 centimetres. This is strictly enforced by Royal Mail.

Size guide for Royal Mail post

Classes of Service and Prices

As an online crystal retailer, we offer the largest variety of delivery services. You can make your selection during checkout.

If you choose Standard 1st or 2nd Class, there is no facility to track your parcel should it be delayed or become lost. We can only provide proof of postage.

Should the parcel become lost, we will submit a claim to Royal Mail. This can only be done ten days after the parcel was posted.

Due to the difficulties with making a claim for loss through Evri, you will be responsible for making any such claim should it become necessary.

Please Note: As of 1st April 2025, Royal Mail prices have increased. Prices have been changed in the "Delivery" dropdown menu on product listing pages and our checkout page. This page will be updated shortly.

Royal Mail | Standard 1st Class

Aims to deliver next working day but not guaranteed. No tracking, compensation up to £20 should the parcel not arrive.

Royal Mail | Standard 2nd Class

Aims to deliver in 2 to 3 working days, no tracking, compensation up to £20 should the parcel not arrive.

First and second class postage prices and weight restrictions

Royal Mail | 1st Class Signature Upon Delivery

Aims for next-day delivery but not guaranteed. Signature requested from recipient, online delivery confirmation. Compensation up to £50 should the parcel not arrive (excludes jewellery).

Royal Mail | 2nd Class Signature Upon Delivery

Aims to deliver in 2 to 3 working days, signature requested from recipient, online delivery confirmation. Compensation up to £50 should the parcel not arrive (excludes jewellery).

Royal Mail prices and weights for UK delivery

Royal Mail | Tracked 24/48

Tracked 24 "aims" for next-day delivery. We know from experience this target is not always met. Tracked 48 "aims to deliver" within 2 to 3 working days but can take longer.

This service includes full online tracking. You will receive tracking details by e-mail from Royal Mail.

Tracked 24/48 is available with or without signature confirmation. Compensation up to £150 should the parcel not arrive.

No compensation is offered for delayed delivery.

Royal Mail prices and weights for UK delivery - Tracked 24 and 48

Royal Mail | Special Delivery Service

This is the only guaranteed next-day delivery service. Parcel delivered by 1 p.m. or your money back.

Fully tracked, signature requested upon delivery, compensation up to £750 should the parcel not arrive.

Prices for Royal Mail Special Delivery by 1pm.

SERVICES WITH EVRI

We no longer offer services with Evri due to frequent problems with delivery and the standard of service when a claim needs to be made.

Delivery Outside of the United Kingdom

If you are shopping from an EU member state, please read this article before proceeding with your order. The UK is no longer part of the EU.

We cannot include postage prices for countries outside the UK because they vary greatly. Prices and services will appear during checkout.

We offer the following international postal services:

INTERNATIONAL ECONOMY

International Economy is a competitively priced delivery service suitable for those not in a hurry to receive their parcel. Delivery times vary but can be considerably longer. Compensation up to £20 should the parcel not be delivered. It is not tracked at any stage of its journey.