Shopping Online for Crystals Rocks Minerals
Useful Information for Customers
Shopping online with Stone Mania for crystals, rocks, minerals or a unique ladies gemstone pendant has never been easier but please do take a few minutes to read our Terms and Conditions before starting to explore our collection. Whilst it may not be the most exciting page on our website the information is important and helps to protect us an online retailer and our customers from any disappointment or misunderstandings after an order has been made. We pride ourselves on delivering an outstanding level of customer service and are always available should you need assistance. You can get in touch with us any time by telephone, email, WhatsApp or through social media. See "How to Get in Touch" for further details.
We never underestimate the importance of great photos so do all of our own photography and work hard to ensure that photographs show as much detail as possible and have a true likeness to the product being offered for sale. With that said, there are times when the colour of a crystal, rock or mineral may appear to be slightly lighter or darker than it actually is or may look more or less vibrant. Optical phenomenon such as chatoyance, schiller and iridescence is particularly difficult to capture even for the most accomplished photographer and reflections can sometimes be mistaken for scratches or other anomalies. Shapes and sizes can also be deceiving depending on the angle from which the photo was taken so to avoid any disappointment when your order arrives please read descriptions carefully and make sure that you fully understand any measurements that are given.
Weights and Sizes
Sizes are given in centimetres but millimetres will occasionally also be used. Ladies gemstone pendants are measured from one end of the sterling silver setting to the other, the bale and ring to which it's attached is not included. The bale is the loop through which the chain is passed and is attached to a ring that's fixed to the top of the pendant. With regards to weights we only use grams and kilogrammes.
Healing crystals also known as tumbled stones may be purchased individually or in larger quantities. A 10% discount is available when buying five of the same stone or a 30% discount when buying ten. Our copper nuggets and elite and tumbled shungite are sold by weight and details of the pieces available can be found in the dropdown list on the respective pages.
Information on Our Website
We're always working on our website to ensure that it remains a great place for our customers to shop online and if we're not adding new pieces to our collection we're either updating existing pages or creating new ones. As well as being our business crystals rocks and minerals is also our passion and the Articles and Photos section is definitely worth exploring.
We do a huge amount of work online particularly for research and absolutely hate spammy links and those which detract from the subject you're reading about. Throughout our website you'll find hundreds of onward links but each and every one has been carefully selected because we believe the page that it leads to may be useful or interesting. In the event that you land on a broken link we want to be able to fix it as soon as possible so report it to us and as a thank you we'll offer you 10% off your next order.
Stone Mania has been trading online since 2003 and the aim of our business has always been to provide a platform where people can enjoy shopping online for crystals rocks and minerals on a website that's both safe and secure. We appreciate the importance of customers being able to speak with us should they need to so offer four convenient ways to get in touch.
Customer feedback is really important for any business so if you’re shopping online with Stone Mania for the first time we'd love to hear from you. Leave us a short review on Trustpilot or against our business listing on Google after your order has arrived and we’ll give you a whopping 30% off your second order (T&C's apply). If you have a Google account simply click the image below.
Thanks for visiting Stone Mania and we hope that you enjoy the time that you spend with us online. If you like what you see why not follow us on Facebook, Pinterest, Instagram or the photo sharing website Flickr. Respective links can be found in the margin on the left or if you're on a smaller device they're at the bottom of the page.
Here's the link to our Google business listing if you'd like to leave feedback for Stone Mania. You can also click on the image below.