Shopping Online

 

 

Shopping online for crystals rocks and minerals with Stone Mania has never been easier but before you begin exploring our website, please take a few minutes to read  our Terms and Conditions.  Whilst it may not be the most exciting section to read, the information is important and not only protects us as an online retailer but also prevents any disappointment or misunderstanding for customers who shop online with us.  

As Stone Mania as well as being mad about crystals rocks and minerals we also strive to deliver an outstanding level of customer service.  We only trade online through our website which means you can get in touch with us any time of the day or night 365 days of the year.  We always try to respond to messages and emails as soon as we receive them. 

We never underestimate the importance of great photos so do all of our own photography and work hard to ensure that photographs show as much detail as possible and have a true likeness to the item that's being offered for sale.  With that said, there are times when the colour of some crystals rocks or minerals may occasionally appear to be slightly lighter or darker than they actually are and shades may also look more or less vibrant.  Optical phenomenon such as chatoyancy, schiller and iridescence is particularly difficult to capture even for the most accomplished photographer and reflections can sometimes be mistaken for scratches or other anomalies. Shapes and sizes can also be deceiving depending on the angle from which the photo was taken so to avoid disappointment when your order arrives, please read descriptions carefully and make sure that you fully understand size and weights.

We only use grams and kilogrammes for crystals rocks and minerals and the size will always be quoted in centimetres.  When measuring a gemstone pendant we measure from the top of the sterling silver setting to the bottom, the bale and ring to which it's attached is not included in the measurement. The bale is the loop through which the chain is passed and it's attached to a ring that's fixed to the top of the pendant.

Tumbled stones may be purchased individually or in larger quantities and we offer a 10% discount for buying five of the same stone or a 30% discount for buying ten.  Copper and shungite are sold by weight and details of the pieces available can be found in the drop-down lists on the respective pages.

We work on our website regularly to ensure that it remains a great place for our customers to spend some time and if we're not adding new crystals rocks and minerals to our collection, we'll either be updating existing pages or adding in new ones.  As well as being our business crystals rocks and minerals are also our passion and you'll find some great articles that have been written in plain English in our Rocks & Minerals section.  Most of these pages also feature some great photographs that we hope you'll enjoy.  Many have been taken by us during our travels around the world. 

We do a huge amount of work online especially for research and hate spammy links and those which detract from the subject you're reading about.  Throughout our website you'll find hundreds of links but every one has been carefully chosen and is relevant to the page that you're reading.  In the event that you land on a broken link, we want to be able to fix it as soon as possible so report it to us and as a thank you we'll offer you 15% off your next order.

The aim of our business has always been the same which is to provide a platform where like-minded people can enjoy shopping online for crystals rocks and minerals in the knowledge that they're safe, secure and should they have a question, help will never be far away. We're proud to say that we've been doing that since 2003.

Reviews are important for any business so if you’re a new customer whose placing an order with us for the first time, leave us a short review on Trustpilot or against our business listing on Google and we’ll give you 20% off your second order (T&C's apply).  If you have a Google account simply click on the image below.

If there's anything that we've missed or you have a question don't hesitate, just get in touch and we'll do our best to help.

Thanks for visiting Stone Mania and we hope that you enjoy browsing through our collection of carefully chosen crystals rocks and minerals.


clickable image which enables you to leave feedback against Stone Mania's Google listing