Delivery Options Available
Choice of Royal Mail or Hermes
Crystals rocks minerals and ladies gemstone pendants which have been purchased online from Stone Mania will usually be dispatched within a few hours of an ordering being received. We offer customers a wide choice of delivery options so just make your selection at checkout. Parcels can be delivered by Royal Mail or Hermes and there are several classes of service to choose from. The prices displayed below are for delivery within mainland UK, the Channel Islands, Isle of Man and Northern Ireland only. Prices for postage to other parts of the world will be displayed during checkout. All prices are taken directly from the websites of Royal Mail and Hermes. If you'd like to check the price for postage to any country outside of the United Kingdom before placing your order you may do so by following one of the links below;
Royal Mail's Price finder tool (prices are calculated according to weight and size)
Should you have a question or need assistance feel free to get in touch and we'll be happy to help.
Crystals rocks minerals and ladies gemstone pendants purchased online from Stone Mania will arrive well wrapped within a padded envelope or small cardboard box. We try to use recycled packaging materials wherever possible. Although the product/s you purchase may be small, parcels carried by Royal Mail whose thickness exceeds 2.5 centimetres must be sent as a small parcel. Most padded envelopes with contents inside will exceed this width.
Delivery Address Restrictions
When payment for an order is made through PayPal, to comply with guidelines laid down in their Seller Protection Policy (point 6 c), crystals rocks and minerals purchased online from Stone Mania will only be sent to the address that has been registered with PayPal. We can only use an alternative delivery address if payment is made through a bank transfer or Barclays Pingit. Please note that you do not need to have a PayPal account in order to use this payment gateway nor do you need to open one. If you don't have an account simply follow the link to checkout as a guest and you will then be able to make payment using your credit or debit card.
Refund for Postage
We occasionally find we have been charged less for postage than what you have paid and in these instances the difference will always be refunded once the parcel has been dispatched. This tends to happen either when a " small parcel" is accepted as a "large letter" or when the products that have been purchased were selected from one of our dropdown lists. Our website calculates postage prices according to the weight of the heaviest item and in some cases the weights of several identical minerals can vary slightly from piece to piece. When the happens the final weight of the parcel can end up being lighter that what was calculated which can sometimes reduce the price of postage. Should the difference be more than one British pound the amount will be refunded to you.
The following postal services are available during checkout:
Standard 1st Class Postage | Royal Mail- Next day delivery, parcels are not tracked, compensation cover up to £20.
Standard 2nd Class Postage | Royal Mail- Delivery in two to three working days, parcels are not tracked, no compensation.
1st Class Signed For Postage | Royal Mail- Aims for next day delivery, proof of delivery including signature from the receiver. Compensation cover up to £50 (excludes jewellery).
2nd Class Signed For Postage | Royal Mail- Delivery in two to three working days, proof of delivery including signature from the receiver. Compensation cover up to £50 (excludes jewellery).
Special Delivery Service | Royal Mail- Guaranteed next day delivery before 1pm, signature confirmation for proof of delivery plus insurance up to £500, includes jewellery.
Hermes | Standard Delivery- Delivery by a local driver within 2 to 4 days. Drivers tend to leave parcels even when there's nobody home, options are with a neighbour or somewhere discreet on the property. If you advise us where you would like the parcel to be left should you not be home we will add a comment to the delivery note and mark it clearly on the parcel.
The following prices are for delivery of crystals rocks and minerals within the UK, Northern Ireland, Isle of Man and Channel Islands ONLY. For delivery to any other destination, please contact us or continue with checkout and fees will be displayed prior to payment being requested.
Royal Mail Standard Delivery
Royal Mail Signed For
Royal Mail Special Delivery