Delivery Options Available

 

 

Choice of Royal Mail or Hermes


Crystals rocks minerals and ladies gemstone pendants which have been purchased online from Stone Mania will usually be dispatched within a few hours of an ordering being received.  We offer customers a wide choice of delivery options so just make your selection at checkout.  Parcels can be delivered by Royal Mail or Hermes and there are several classes of service to choose from.  The prices displayed below are for delivery within mainland UK, the Channel Islands, Isle of Man and Northern Ireland only.  Prices for postage to other parts of the world will be displayed during checkout.  All prices are taken directly from the websites of Royal Mail and Hermes.  If you'd like to check the price for postage to any country outside of the United Kingdom before placing your order you may do so by following one of the links below; 

Royal Mail's Price finder tool (prices are calculated according to weight and size)
Hermes 

Should you have a question or need assistance feel free to get in touch and we'll be happy to help.

 

Packaging


Crystals rocks minerals and ladies gemstone pendants purchased online from Stone Mania will arrive well wrapped within a padded envelope or small cardboard box.  We try to use recycled packaging materials wherever possible.  Although the product/s you purchase may be small, parcels carried by Royal Mail whose thickness exceeds 2.5 centimetres must be sent as a small parcel.  Most padded envelopes with contents inside will exceed this width.

 

Delivery Address Restrictions


When payment for an order is made through PayPal, to comply with guidelines laid down in their Seller Protection Policy (point 6 c), crystals rocks and minerals purchased online from Stone Mania will only be sent to the address that has been registered with PayPal. We can only use an alternative delivery address if payment is made through a bank transfer or Barclays Pingit. Please note that you do not need to have a PayPal account in order to use this payment gateway nor do you need to open one. If you don't have an account simply follow the link to checkout as a guest and you will then be able to make payment using your credit or debit card.

 

Refund for Postage


We occasionally find we have been charged less for postage than what you have paid and in these instances the difference will always be refunded once the parcel has been dispatched.  This tends to happen either when a " small parcel" is accepted as a "large letter" or when the products that have been purchased were selected from one of our dropdown lists.  Our website calculates postage prices according to the weight of the heaviest item and in some cases the weights of several identical minerals can vary slightly from piece to piece.  When the happens the final weight of the parcel can end up being lighter that what was calculated which can sometimes reduce the price of postage.  Should the difference be more than one British pound the amount will be refunded to you. 

The following postal services are available during checkout:

 

 

The following prices are for delivery of crystals rocks and minerals within the UK, Northern Ireland, Isle of Man and Channel Islands ONLY. For delivery to any other destination, please contact us or continue with checkout and fees will be displayed prior to payment being requested.

 

Royal Mail Standard Delivery

postage prices for standard delivery


 

 

Royal Mail Signed For

postage prices for delivery with signature


 

 

Royal Mail Special Delivery

postage prices for special delivery


 

 

Hermes

postage prices for delivery by Hermes courier


 

 

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