Stone Mania Offers Worldwide Delivery
Delivery Options and Services Available
At Stone Mania we appreciate the importance of giving customers a choice therefore we offer delivery services with Royal Mail and Hermes. Furthermore to give you complete control over how your order is handled and the time that it takes to arrive, we offer several classes of service. Exact details can be found lower down the page and you'll be able to make your selection during checkout.
Orders placed with Stone Mania are usually dispatched within a few hours of being received.
Although we offer delivery services with Hermes past experience has shown that their standard of service is unreliable and after sales service is extremely disappointing. For this reason do not endorse using them however the choice is yours and we appreciate there are significant savings to be had when using Hermes particularly for larger or heavier parcels.
The prices displayed below are for delivery within mainland UK, Channel Islands, Isle of Man and Northern Ireland only. Prices for delivery outside of these areas will be displayed during checkout. Prices are taken directly from the websites of Royal Mail and Hermes. If you'd like to check the price for delivery before placing an order, you may do so here;
Royal Mail Price Finder Tool (prices are calculated according to weight and size)
Hermes
Royal Mail offer a competitively priced "economy delivery service" for small parcels to certain countries but delivery times are considerably longer. If you're in no hurry for your order and would like to save on postage, this service is ideal. For further details please refer to Royal Mail's price finder tool.
Environmentally Friendly
At Stone Mania we're passionate about the environment so try to use as much recycled packaging as possible. Although we do use plastic pockets and bubble wrap both have been recycled.
Parcel Size with Royal Mail
Although some items may be small they will in the vast majority of cases still have to be sent as a "small parcel". The reason for this is because to be sent as a "large letter" the thickness of the package must not exceed 2.5 centimetres. A padded envelope with contents inside that are well wrapped for protection will almost always exceed this width.
Should your order be charged as a small parcel but end up going as a large letter or if there's any significant discrepancy with the amount you have been charged for postage, a refund will be issued.
Delivery Address Restrictions
When payment for an order is made through PayPal, to comply with guidelines laid down in their Seller Protection Policy (point 6 c) tumbled healing crystals rocks and minerals purchased online from Stone Mania will only be sent to the address that has been registered with PayPal. We can only use an alternative address for delivery if payment is made by bank transfer or Barclays Pingit. Please note that you do not need to have a PayPal account in order to use their services nor do you need to open one. If you don't have an account simply follow the link to checkout as a guest and you will then be able to make payment using your credit or debit card.
Services Available
The following seven delivery services will be offered during checkout. Prices are for delivery within the UK, Northern Ireland, Isle of Man and Channel Islands only. For delivery to any other destination please contact us for a price or continue to checkout where fees will be displayed prior to payment being requested. All prices are correct as of September 2020.
Royal Mail | Standard 1st Class
Aims to deliver next working day, no tracking, compensation up to £20
Royal Mail | Standard 2nd Class
Aims to deliver in two to three working days, no tracking, compensation up to £20
Royal Mail | 1st Class Signature Upon Delivery
Aims for next day delivery, signature required upon delivery, online delivery confirmation. Compensation up to £50 (excludes jewellery)
Royal Mail | 2nd Class Signature Upon Delivery
Aims to deliver in two to three working days, signature required upon delivery, online delivery confirmation. Compensation up to £50 (excludes jewellery)
Royal Mail | Special Delivery Service
Guaranteed next day delivery before 1pm or your money back. Fully tracked, signature required upon delivery, compensation up to £500
Hermes | Standard Delivery
Aims to deliver in 2 to 4 days. Drivers tend to leave parcels even when nobody's home. Please advise us if you'd like the parcel to be left somewhere discreet or with a neighbour. Insurance up to £20 although making a successful claim in our experience is laborious and often unsuccessful
Hermes | Signature Confirmation
Aims to deliver in 2 to 4 days. For signature confirmation add £1 to the prices in the grid below. We have never used this service so cannot comment on its efficiency
