Shopping Online with Stone Mania

 

 

What you need to know stamped on a white surface with an ink rubber stamp laying just behind 

Useful Information for Customers

 

Shopping online with Stone Mania for tumbled healing crystals, rocks and minerals has never been easier but please do take a few minutes to read our Terms and Conditions before exploring our online collection.  Whilst it may not be the most exciting page on the website the information is important and helps protect us an online retailer and you as a customer from any disappointment or misunderstandings after an order has been confirmed.  We pride ourselves on delivering outstanding customer service and are always available should you need assistance.  You can get in touch with one of the team at Stone Mania at any time by telephone, email, WhatsApp or through social media.

 

Our Photographs


We never underestimate the importance of great photos and work hard to ensure that colours and characteristics of each product that we photograph is as true to life as possible.  Our camera equipment and studio lighting enables us to take large, high quality photos but the size has to be reduced slightly in order to maintain a fast browsing speed for our website.  Photographs of all tumbled healing crystals, rocks and minerals can be enlarged plus many many have also been uploaded in their original size to the photo sharing website Flickr.  By viewing a larger image you'll be able to zoom in closer and see more detail.  A link to our page on Flickr can be found on the left side of our website.

Lighting is an essential part of studio photography but occasionally it does cause the colour of some rocks and minerals to appear slightly lighter or darker or more or less vibrant than it actually is.  Translucent colourless crystals such as quartz and optical phenomenon such as chatoyance, schiller and iridescence can also be particularly difficult to capture and reflections can sometimes be mistaken for scratches or other anomalies. Shapes and sizes can also be deceiving depending on the angle from which the photo was taken so to avoid any disappointment when your order arrives, please read descriptions, weights and measurements carefully.  Should you have a question about any of our products feel free to get in touch at any time. 

 

Weights and Sizes


Sizes for the tumbled healing crystals, rocks and minerals in our collection are given in centimetres but millimetres will also occasionally be used.  Gemstone pendants are measured from one end of the sterling silver setting to the other, the bale and ring to which it's attached is not included in the given size. The bale is the loop through which the chain is passed and is attached to a ring that's fixed to the top of the pendant.  With regards to weights, we only use grams and kilogrammes.

 

Tumbled Healing Crystals


Our tumbled healing crystals may be purchased individually or in larger quantities.  A 10% discount is available when buying five of the same stone or a 30% discount when buying ten.  Our copper nuggets and elite and tumbled shungite are priced according to weight, details of the pieces that we have available can be found in the dropdown list on the respective pages.

 

Information on Our Website


We're always working on our website to ensure that it remains a great place for our customers to shop online and if we're not adding new crystals, rocks or minerals to our collection, we're either updating existing pages or creating new ones.  The Articles and Photos section is full of interesting information, fantastic photos and hundreds of carefully chosen links so is well worth exploring. 

We find spammy and irrelevant links and marketing-type pop-up boxes extremely annoying so you won't find these anywhere on our website.  All of our links are relevant to the subject matter you're reading about or lead to a topic that we believe you'll find interesting.  Links to external pages have been included because we genuinely believe they're worth sharing.  In the event that you land on a broken link or a page that seems to be totally irrelevant, please let us know so that we can address the issue immediately.

 

The Importance of Feedback


Stone Mania has been trading online since 2003 and our aim has always been to provide a platform where people can enjoy shopping online for crystals rocks and minerals on a website that's both safe and secure.  We appreciate the importance of customers being able to speak with us should they need to so offer four convenient ways to get in touch.

Customer feedback is really important for any business so if you can spare a few minutes once your order arrives, we'd love to hear from you.  You can leave a review for us on Trustpilot or against our business listing on Google and if you're a first time customer we'll offer you 25% off your next order as a "thank you" for your time (T&C's apply).  If you have a Google account simply click the image below.

 

Thanks for visiting Stone Mania, we hope you enjoy the time that you spend with us online. If you like what you see why not follow us on Facebook, Pinterest or Instagram?  Links to our pages can be found in the margin on the left or if you're on a smaller device you'll find them at the bottom of the page.

 

Here's the link to our Google business listing if you'd like to leave us feedback or just click on the image below.


 five smiley faces in shades of red to green to grade level of satisfaction