By placing an order with Stone Mania, you confirm that you have read, understood and agreed to, all of our terms and conditions.
All of our jewellery online has been photographed by us and each picture is of the actual piece of gemstone jewellery which is being offered for sale. Whilst we do our best to ensure photos are of the highest quality and as true to life as possible, it is important to emphasize that when photographing a gemstone, its colour can occasionally appear to be less vibrant or a shade lighter or darker than it actually is and the optical effect which can be seen in some iridescent and chatoyant semi precious stones can also be lost. The shape and size of a pendant necklace can be misleading as well due to the angle at which it was photographed, so please be sure to check measurements thoroughly and read the description carefully.
When measuring a pendant necklace, the length will be given first followed by the width, the bale and the ring to which it is attached, are not included in the measurement. With regards to earrings, the length stated excludes the hook.
When looking at our jewellery online, it is important not to assume that a slightly unusual shape, colour or marking must be as a result of the photo because it may actually be like that in reality. All gemstone jewellery being offered for sale is accompanied by a detailed description which will always include details of any anomaly should there be one, however if you see something which gives you cause for concern, please contact us before proceeding with your purchase and we will respond in as much detail as possible and this will then save any disappointment later on.
All of our gemstone jewellery is dispatched within seven working days of payment being received and/or cleared, although in the vast majority of cases, it is dispatched much sooner. Should there be a query over a payment, no order will be processed until the issue has been resolved and the payment has cleared.
We only use Royal Mail for the delivery of our gemstone jewellery. Please refer to our shipping policy for further details.
To avoid any unnecessary disappointment, please ensure you have read and understood our order & returns policy before purchasing any item of jewellery online.
We hope you enjoy your shopping experience with Stone Mania and please feel free to contact us at any time should you need to.
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